Telecommute Associate Customer Support Manager

Job Summary

A communications technology company is seeking a Telecommute Associate Customer Support Manager.

Individual must be able to fulfill the following responsibilities:

• Provide customers a single point of contact for Customer management
• Work with customers to discuss concerns and drive corrective actions to closure
• Manage and maintain services scope as per services contract

Required Skills:

• Travel under 25%
• 2+ years customer service, sales, account management and support experience
• And/or systems management experience