Job Summary

A technology services company has a current position open for a Telecommute Availability and Service Level Manager.

Core Responsibilities of this position include:

• Manages the lifecycle of all Service Level Agreements with the customer
• Ensures that SLA and availability reporting are accurate and distributed in accordance with the reporting plan

Required Skills:

• Travel by land or air transportation 25%
• Education: BA 4 - 7 years’ experience
• Computing Environment Certification: ITIL Intermediate
• Clearance: Standard Background check