Job Summary
An e-commerce company has a current position open for a Telecommute B2B Merchant Support Manager.
Core Responsibilities Include:
- Attempt to determine root cause of the merchant's issue
- Follow-up and make scheduled calls to merchants where necessary
- Contribute to internal and merchant-facing documentation
Applicants must meet the following qualifications:
- 2 years experience in customer/merchant support role
- Organized with strong attention to detail
- Strong work ethic, empathetic, a self-starter, and a team player
