Job Summary
A health management solutions provider needs applicants for an opening for a Telecommute Benefit Specialist.
Core Responsibilities of this position include:
- Answering incoming inquiries from the Client’s employees
- Identifying their immediate needs and determining the appropriate resolution
- Accurate and timely data entry of applicable information
Qualifications for this position include:
- Associates Degree, or 2+ years of medical clerical experience, health benefits, or insurance coordination, or equivalent combination of education and experience
- Ability to effectively organize and prioritize work demands in a dynamic, fast-paced environment
- Possess excellent customer service skills including proper grammar, tonalities and clear diction
- Proficient in Microsoft Office Suite, data entry and electronic mail applications
- Excellent written and verbal communication skills, including the ability to adapt communication style to persons representing diverse personal, professional, cultural, and socio-economic backgrounds
- Ability to sit and use the phone for long periods of time
