Job Summary
A software company is searching for a person to fill their position for a Telecommute Benefits Prime Renewal Specialist.
Candidates will be responsible for the following:
- Working with customers and internal teams to gather renewal requirements
- Troubleshootimg customer setup issues as it relates to Open Enrollment
- Researching, tracking and resolving customer file issues on a timely basis
Position Requirements Include:
- BA in Business, HR or related field, or at least five years related experience, or equivalent combination of education/ experience
- 3+ years’ experience in Health and Welfare
- 2+ years' prior experience with benefits configuration
- 2+ years prior experience with open enrollment consultation
- Minimum 3+ years of strong customer service experience
- Proficient using the Microsoft Office Suite of software to include Outlook, Word and Excel