Job Summary
A asset management and business processing solutions company needs applicants for an opening for a Telecommute Bilingual Cantonese Customer Service Representative in Irving.
Core Responsibilities of this position include:
- Managing inbound and outbound calls
- Performing data entry related to a new program
- Assisting customers by researching their account and providing prompt and accurate information
Qualifications for this position include:
- Must visit a company location for computer equipment pick up
- High School Diploma or GED
- Must be bilingual (fluent in both Cantonese and English)
- Experience in servicing customers with professionalism, diplomacy and consideration for the customer’s requests or concern
- Some completed college coursework will serve as substitute for work experience
- Strong written and verbal communication skills