Job Summary
A healthcare provider is searching for a person to fill their position for a Telecommute Bilingual Cantonese or Mandarin Healthcare Member Services Coordinator.
Core Responsibilities of this position include:
- Assisting with D-SNP member calls as appropriate
- Writing detailed and precise member phone log for each call received and called out
Applicants must meet the following qualifications:
- Bilingual and fluent in Mandarin and/or Cantonese
- Must understand and comply with HIPAA (patient privacy) regulations
- Must have excellent customer service skills