Job is Expired
Location: Alabama, Arkansas, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Utah, Virginia, West Virginia, Wisconsin, Wyoming
Compensation: Hourly
Staff Reviewed: Mon, Feb 05, 2018
Job Summary
A major e-commerce company has a current position open for a Telecommute Bilingual English and German Customer Service Generalist Agent.
Core Responsibilities Include:
- Resolving any potential issues that impacts Driver and Customer delivery experience in a fast pace
- Facilitating the flow of information between different internal and external customers
- Delivering timely, accurate, consistent, and professional customer service
Applicants must meet the following qualifications:
- Must be fluent in German and English
- Excellent communication, both verbal and written, as one may be required to communicate with the Drivers, Customers, Customer Service
- High School Diploma or equivalent
- Must understand performance metrics to assist with driving business results
- Must be familiar with MS Office applications specifically Excel, familiarity with web browsers
- Must be willing to support any schedule during our DAY, NIGHT or MIXED hours shifts
