Telecommute Bilingual French Complaint Management Specialist

Job Summary

A food and agriculture company needs applicants for an opening for a Telecommute Complaint Management Specialist.

Core Responsibilities of this position include:

• Providing administrative and clerical support to maintaining and updating tools or systems
• Performing complex administrative or clerical tasks in support of improvement projects and commitments
• Participating in executing customer service strategies, and managing the customer complaint experience end-to-end

Qualifications Include:

• High school diploma, secondary education level or equivalent
• Minimum of four years of related work experience
• Experience managing customer complaints and feedback is preferred
• SAP experience is preferred
• Bilingual English and French
• Can inform customers about complaint status and resolution