Telecommute Bilingual French Customer Member Services Associate

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Apr 29, 2021

This job expires in: 19 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A software company is filling a position for a Telecommute Bilingual French Customer Member Services Associate .

Core Responsibilities Include:

  • Resolving and responding to end-user requests and issues
  • Managing, monitoring, and recording all customer cases, case updates and ongoing tasks
  • Reviewing and processing customer forms and documentation

Skills and Requirements Include:

  • Fluent in French (read, speak, and write) required
  • 0-3 years of customer support experience, preferably in a B2B, SaaS environment
  • Exemplary verbal and written communication skills
  • Ability to articulate complex and technical concepts
  • Proficient in Microsoft Office Suite
  • Attention to detail and strong organizational skills

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