Job Summary
A telecommunications company is searching for a person to fill their position for a Telecommute Bilingual German and English Customer Experience Representative in Hilliard.
Must be able to:
- Assist customers with orders, payments and billing
- Use a consultative approach to educate customers regarding programming and products
- Meet or exceed minimum performance standards
Qualifications for this position include:
- Ability to attend onsite training for 13-15 weeks, then work onsite a minimum of one day per quarter
- High School diploma, GED, or equivalent experience
- Proficiently utilize Windows OS (XP, 7, 8, 10) and internet search engines
- Ability to problem solve and use resources on proprietary software/tools
- Bilingual proficiency - fluent in English and German