Job Summary
A telecommunications company has an open position for a Telecommute Bilingual Hindi Telecommunications Customer Experience Representative.
Core Responsibilities of this position include:
- Communicating the value of our products and share ways for customers to get the most from company
- Engaging with a diverse consumer base to provide solutions for customer needs and technical issues
- Establishing long-term customer relationships
Position Requirements Include:
- High School diploma, GED, or equivalent experience
- Six months of related customer service and troubleshooting experience and/or training
- Openness to being coachable and a desire to learn new techniques
- Ability to navigate company communications and programs in English while speaking with customers in Hindi and English
- Ability to work and remain engaged on the phone throughout the entirety of shift
- Ability to accommodate back-to-back phone calls with customers throughout the entirety of shift
