Telecommute Bilingual International Medical Genetic Testing Client Services Specialist

Job ID: Available for Members

Location: Eastern Time

Compensation: To Be Discussed

Staff Reviewed: Thu, Feb 13, 2020

This job expires in 18 days

Job Category: Customer Service, Healthcare

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Day Shift, Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A healthcare company is filling a position for a Telecommute International Medical Genetic Testing Client Services Specialist.

Candidates will be responsible for the following:

  • Helping troubleshoot system issues and/or educating providers and patients
  • Facilitating clients during the entire sample to report process
  • Adopting a mindset of continuous process improvements

Required Skills:

  • Must be able to travel 2-3 times per year for required CS Training
  • 5+ years experience working in a client-facing, customer service role
  • 2+ years of account management or client relationship experience
  • Fluent in another language such as Ukrainian, Turkish, German, Punjabi, Russian, French
  • Open to working some holidays, as needed to maintain region demand
  • Exceptional oral and written communication skills