Job Summary

An advertising company has a current position open for a Telecommute Bilingual Italian Customer Service Agent.

Candidates will be responsible for the following:

• Reviewing, taking action on, tracking, and/or escalating social media users’ posts
• Responding to user content in a social context and initiating or conversation
• Responding to customers’ questions

Must meet the following requirements for consideration:

• 1-2 years experience in online moderation or customer service
• Demonstrated personal or professional success engaging in a social channel
• Language fluency testing and writing samples
• Ability to work for a block of several hours at a time
• Must be 18 or older