Job Summary

A satellite television company needs applicants for an opening for a Telecommute Bilingual Japanese Customer Experience Representative.

Core Responsibilities of this position include:

• Accepting payments by a variety of methods
• Assisting customers with pay-per-view orders
• Using a consultative approach to educate and offer existing customers additional programming

Must meet the following requirements for consideration:

• High School diploma, GED, or equivalent experience
• Proficiently utilize Windows OS and internet search engines
• Strong organizational, time management, and problem solving skills
• Excellent written and oral communication skills
• Strong sense of professionalism and active listening skills
• Ability to problem solve and use resources on proprietary software/tools