Telecommute Bilingual Japanese English Customer Experience Representative in Denver

Job is Expired
Location: Colorado
Compensation: To Be Discussed
Staff Reviewed: Fri, Mar 09, 2018

Job Summary

A satellite service company is seeking a Telecommute Bilingual Japanese English Customer Experience Representative in Denver.

Candidates will be responsible for the following:

  • Meeting or exceeding minimum performance standards including upselling
  • Accepting payments by a variety of methods and offer self-serve payment solutions
  • Supporting Tier 1 technical support and customer service phone support for external customers

Qualifications Include:

  • Training will be on-site and last 13-15 weeks- After the new hire period, a minimum of one on-site workday per quarter will be required
  • Bilingual Japanese / English
  • High School diploma, GED, or equivalent experience
  • Minimum 7 Mbps download
  • Minimum 1 Mbps upload Internet provider that’s not fixed wireless or satellite
  • Proficiently utilize Windows OS (XP, 7, 8, 10) and internet search engines

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