Telecommute Bilingual Japanese English Customer Experience Representative in Phoenix

Job ID: Available for Members

Location: Arizona

Compensation: To Be Discussed

Posted: Friday, March 09, 2018

Job Category: Customer Service, Sales

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Flexible

Employer Type: Employer

Job Summary

A telecommunications company is in need of a Telecommute Bilingual Japanese English Customer Experience Representative in Phoenix.

Candidates will be responsible for the following:

  • Educating and offering existing customers additional programming, and promote products
  • Assisting customers with orders, changing programming packages, equipment upgrades, and educating customers
  • Accepting payments by a variety of methods

Must meet the following requirements for consideration:

  • Training will be conducted on-site and last 13-15 weeks, and a minimum of one on-site workday per quarter
  • Ability to problem solve and use resources on proprietary software/tools
  • High School diploma, GED, or equivalent experience
  • Proficiently utilize Windows OS (XP, 7, 8, 10) and internet search engines
  • Internet provider that's not fixed wireless or satellite