Job Summary
A telecommunications company is in need of a Telecommute Bilingual Japanese English Customer Experience Representative in Phoenix.
Candidates will be responsible for the following:
- Educating and offering existing customers additional programming, and promote products
- Assisting customers with orders, changing programming packages, equipment upgrades, and educating customers
- Accepting payments by a variety of methods
Must meet the following requirements for consideration:
- Training will be conducted on-site and last 13-15 weeks, and a minimum of one on-site workday per quarter
- Ability to problem solve and use resources on proprietary software/tools
- High School diploma, GED, or equivalent experience
- Proficiently utilize Windows OS (XP, 7, 8, 10) and internet search engines
- Internet provider that's not fixed wireless or satellite
