Job Summary
A telecommunications company has a current position open for a Telecommute Bilingual Portuguese and English Customer Experience Representative in Denver.
Core Responsibilities of this position include:
- Preventing future callbacks through amazing customer service
- Resolving customer issues
- Operating at maximum efficiency and with the utmost professional courtesy
Qualifications for this position include:
- Bilingual Portuguese
- Ability to multi-task; speaking with customer while accurately logging and recording customer information in to call center databases
- High School diploma, GED, or equivalent experience
- Excellent written and oral communication skills
- Proficiently utilize Windows OS (XP, 7, 8, 10) and internet search engines
- Ability to work with minimal supervision in a remote location