Job Summary
A staffing and recruitment agency is in need of a Telecommute Bilingual Spanish Customer Service Manager in Richmond.
Must be able to:
- Receive and place telephone calls
- Field and send out send written business correspondence
- Offer friendly, accurate customer service in a timely fashion
Applicants must meet the following qualifications:
- Must be fluent in English and Spanish
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Comfort and confidence when interacting with internal and external partners and clients/customers
- No stranger to performing extensive research to resolve complex customer inquiries