Job Summary
A global healthcare company has a current position open for a Telecommute Bilingual Spanish HR Technical Support Analyst.
Individual must be able to fulfill the following responsibilities:
- Collaborate with team members to help resolve incident tickets related to HR/payroll application
- Support daily batch/incident monitoring processes and ensure to meet business SLAs
- Work proactively to monitor application availability and ensure business SLA is met
Must meet the following requirements for consideration:
- Bachelor’s degree in applicable area of expertise or equivalent experience
- 3+ years of experience in supporting HR and Payroll applications (L2 support)
- Bilingual – ability to speak English and Spanish fluently
- Experience in Supporting ERP solutions / SAP Cloud Platform Integration (CPI) and SAP Employee Central (EC)