Job Summary
A customer-engagement services company has a current position open for a Telecommute Bilingual Spanish Tax Software Customer Support Agent.
Core Responsibilities Include:
- Assisting customers with tax software needs
- Speaking on the phone and using a computer
- Providing the highest level of customer service
Qualifications for this position include:
- Bilingual in Spanish/English
- Ability to communicate with multiple customers concurrently
- Ability to handle multiple tasks in a blended phone and chat environment
- Ability to use logic and solve problems
- Ability to work remotely