Telecommute Bilingual Spanish Telecom Technical Support Specialist in Lowell

Job ID: Available for Members

Location: Massachusetts

Compensation: To Be Discussed

Staff Reviewed: Thu, Jan 02, 2020

This job expires in 3 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Flexible

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A telecommunications product company is filling a position for a Telecommute Bilingual Spanish Telecom Technical Support Specialist in Lowell.

Individual must be able to fulfill the following responsibilities:

  • Provide Tier 1 technical help and solutions
  • Troubleshoot product compatibility inquiries
  • Deliver exceptional Customer Experience in each support interaction

Applicants must meet the following qualifications:

  • Must be able to speak and write fluently in both English and Spanish
  • Some college or a relevant combination of experience and education
  • 1-2 years proven customer service experience
  • Ability to effectively communicate technical information to non-technical audience
  • Excellent communication skills - both verbal and written