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Telecommute Billing Supervisor

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Mar 02, 2023
Job Category: Management
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

An information technology company has a current position open for a Telecommute Billing Supervisor.

Candidates will be responsible for the following:

  • Reviewing queues to ensure all tickets are transferred and tagged correctly
  • Acting as an escalation point for support and higher-level technical support
  • Participating in Live Chat coverage when appropriate

Required Skills:

  • Ability to maintain adoption of standard operating procedures (SOPs) across all employees
  • Ability to act as liaison between agents, senior supervisor, and manager as necessary
  • Ability to conduct formal training sessions, one on one support/training as needed

COMPLETE JOB DESCRIPTION

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