Telecommute Business Service Customer Experience Agent

Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Jan 12, 2023
This job expires in: 6 days

Job Summary

A business services company specializing in customer relationship management is searching for a person to fill their position for a Telecommute Business Service Customer Experience Agent.

Core Responsibilities Include:

  • Maintaining and updating customer information as necessary
  • Escalating calls to supervisor when necessary and appropriate
  • Responding to requests for assistance and/or possible processing of credit card authorizations

Applicants must meet the following qualifications:

  • High School Diploma or GED
  • Familiarity with Microsoft Windows, Word, and Excel applications
  • Stellar customer service skills
  • Excellent oral and written communication skills
  • Strong listening/comprehension skills
  • Ability to use phone and computer systems

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