Job Summary
A biotechnology organization is seeking a Telecommute Business to Business Customer Service Representative.
Core Responsibilities of this position include:
- Providing exceptional service in a business-to-business environmen via communications with customers
- Initiating outbound calls and efficiently resolve customer concerns
- Informing departmental leadership of customer feedback and requirements
Position Requirements Include:
- 3+ years of experience working in a customer service function
- Proven ability to work collaboratively with others to achieve desired business results
- Strong proficiency in MS Office applications and technologies
- Demonstrated ability to deliver high quality internal/external customer service
- Can work independently, bringing the discipline and accountability needed per leadership
- Demonstrate a commitment to continuous learning and professional development
