Job Summary

A staffing company is searching for a person to fill their position for a Telecommute Call Center Agent in Crofton.

Must be able to:

• Answer incoming calls from customers
• Handle customer inquiries both over the phone and by email
• Research required information using available resources

Skills and Requirements Include:

• Some experience in a call center or customer service environment
• Knowledge of call center telephony and technology
• Knowledge of customer service principles and practices
• Good data entry and typing skills
• Knowledge of administration and clerical processes