Job Summary
A medical device company is seeking a Telecommute Call Center Customer Service Representative in Deerfield.
Core Responsibilities of this position include:
- Managing telephone, fax, and electronic or web product orders
- Resolving complex customer questions, complaints, and requests
- Setting-up new accounts, documents service requirements, maintains other records, and prepares customer required reports
Qualifications for this position include:
- Requires a high school diploma
- 4 to 6 years supply chain or customer service experience
- Strong verbal and written communication skills
- Expertise in working in the Microsoft applications
- Must have an aptitude for working in web-based applications
