Job Summary

A staffing agency is seeking a Telecommute Call Center Representative in Pittsburgh.

Individual must be able to fulfill the following responsibilities:

• Answer incoming calls from members to resolve issues, answer product inquiries and program questions
• Maintain a solid working knowledge of all company services and solutions
• Tactically support member relationship by providing insights into specific offerings for the client

Applicants must meet the following qualifications:

• 1-3 years of call center experience, customer service
• Excellent communication, solve issues
• Computer skills (data entry, 80% or more on DE accuracy)
• Reliability
• Internet access at home