Job Summary

A customer care services company is filling a position for a Telecommute Call Center Supervisor in Margate.

Core Responsibilities of this position include:

• Delivering multiple and varied scheduled reports as required
• Providing ad hoc data mining, reporting and analysis upon request
• Entering all Brand Specialist schedules into the WFM CRM application

Required Skills:

• High School diploma
• Fully skilled in use of Microsoft Office applications, Excel, Word and Power Point
• Must be able to work in fast paced team environment
• Excellent verbal and written communication skills
• Knowledge of Customer Service Center processes, policies and procedures