Telecommute Call Center Workforce Planning Analyst

Job is Expired

Location: Florida

Compensation: To Be Discussed

Staff Reviewed: Wed, Dec 16, 2020

Job Category: Human Resources

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Education Level: Bachelors

Job Summary

A data and software services provider is filling a position for a Telecommute Call Center Workforce Planning Analyst.

Core Responsibilities of this position include:

  • Building long-term and short-term capacity models
  • Ensuring accurate reporting of headcount and full-time employees across the network
  • Partnering with finance to quantify cost of labor and drivers to monthly variances

Applicants must meet the following qualifications:

  • Ability to build long-term and short-term capacity models
  • Ability to recommend on how to effectively staff the contact center
  • Ability to build long-term and short-term capacity models
  • Ability to forecast staffing factors and outputs

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH