Job Summary
An automotive rental company has a current position open for a Telecommute Car Rental Customer Service Representative in Jefferson City.
Individual must be able to fulfill the following responsibilities:
- Maintain, at a minimum, target levels of productivity and performance
- Handle incoming calls, efficiently resolving a variety of customer service inquiries
- Locate and interpret complex information from a number of databases
Position Requirements Include:
- Ability to complete I-9 work authorization paperwork in person
- Minimum 2 years of customer service experience focused on resolving customer concerns and handling difficult conversations
- Experience in a performance-based or metric-driven environment
- Work-related experience working on a personal computer (PC), navigating through multiple computer systems and screens