Job Summary
A health insurance company is searching for a person to fill their position for a Telecommute Care Coordinator.
Core Responsibilities Include:
- Receiving Incoming calls from members regarding benefit questions/issues
- Managing an assigned member caseload who require short term care coordination and health navigation
- Performing outreach calls to members to confirm services are in place
Skills and Requirements Include:
- Certified Medical Assistant, Certified Nursing Assistant, Registered Medical Assistant, previous relevant medical training
- Prior relevant experience such as prior call center, care management, or healthcare experience
- Excellent telephone, organizational, customer service, oral and written communication skills
- Team player who is organized and detail-oriented
- Knowledge of medical terminology
