Job Summary
A healthcare software company is in need of a Telecommute Care Navigator and Referral Coordinator.
Individual must be able to fulfill the following responsibilities:
- Supporting health coaches by providing consultation or direct support for members
- Explaining options for additional care
- Consulting directly with members
Must meet the following requirements for consideration:
- Attend team meetings, All-Hands meetings, 1:1 meetings, and project-based meetings as scheduled
- Licensed in behavioral health - LMFT, LPC, LCSW, LMSW, Psychologist, etc.
- 2 years experience in a care navigation, referral coordinator, or crisis intervention role
- Experience in a customer service client-facing role
- Basic knowledge of behavioral interventions and approaches to behavior change
- Knowledge of HIPAA, data privacy guidelines as they relate to PHI and digital health
