Job Summary
A health insurance company is seeking a Telecommute Care Support Coordinator.
Must be able to:
- Make outbound calls to schedule in-home visits and ensure each patient understands how they can benefit from services
- Optimize routes for field practitioners to serve patients in a way that balances patient and colleague satisfaction
- Escalate patient needs to the appropriate members of the care team
Applicants must meet the following qualifications:
- Bachelor’s degree in either a business or health science field
- 3 years of equivalent experience
- Strong oral and written and communication skills
- Previous experience and success in a telephonic customer service call center
