Telecommute Cisco Unified Communications Architect

Job ID: Available for Members

Location: Florida, Georgia, Illinois, Massachusetts

Compensation: To Be Discussed

Posted: Friday, March 02, 2018

This job expires in 8 days

Job Category: Information Technology, Project Management

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Some Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Weekly Hours: Full Time

Additional Information: Benefits Available

Job Details

An outsourcing company is in need of a Telecommute Cisco Unified Communications Architect.

Candidates will be responsible for the following:

  • Driving customer experience outcomes
  • Providing design, architecture, implementation and delivery support
  • Performing analysis and diagnosis of complex voice and data network issues

Must meet the following requirements for consideration:

  • Required travel to client sites
  • SIP, H.323 and MGCP voice protocol configuration experience is a must
  • 10+ years designing, architecting, implementing, installing and configuring complex Cisco UC solutions
  • 3+ years hands on, multi-site contact center systems integration experience with ACD and IVR solutions
  • Prior support experience of the ICM environment
  • Prior project lead experience or team leadership skills required