Job Summary

A provider of employee benefits is filling a position for a Telecommute Client Advocate 3.

Individual must be able to fulfill the following responsibilities:

• Process all incoming enrollment, claims, billing and eligibility questions
• Resolve escalated issues
• Provide customers with information and advice necessary to make insurance decisions

Required Skills:

• Minimum three years of customer service experience required in a broker or insurance carrier setting
• Advanced knowledge of medical insurance and the ability to communicate information to customers
• Microsoft Office experience and computer savvy
• Able to navigate through different carrier websites without detailed training