Job Summary

A provider of mortgage, banking and tenant screening credit solutions is filling a position for a Telecommute Client Care Representative.

Candidates will be responsible for the following:

• Supporting all incoming customer sales calls
• Working closely with Customer Service and Operations in developing and managing existing accounts
• Maintaining daily activities in Goldmine CRM, tracking interactions with prospects and customers

Required Skills:

• Must possess a valid driver’s license for occasional travel to corporate office
• Demonstrates attention to detail
• Works well in group problem solving situations
• Manages difficult or emotional situations responding promptly to customer needs and meets commitments
• Writes clearly, informatively and grammatically correct
• Contributes to building a positive team environment