Job Summary
A revenue cycle management company is seeking a Telecommute Client Concierge Manager.
Individual must be able to fulfill the following responsibilities:
- Be responsible for the entire client experience both for our external and internal clients
- Maintain highly organized and collaborative client interaction notes and logs
- Oversee all incoming client ticket volume
Must meet the following requirements for consideration:
- 25% travel
- 5 plus years of C-level client engagement management
- Previous coding, clinical, revenue cycle, and/or patient access experience
- Exceptional client engagement skills
- Experience with client survey tools and processes such as NPS
