Job Summary

A robotic technology company needs applicants for an opening for a Telecommute Client Experience and Retention Specialist.

Core Responsibilities of this position include:

• Communicating with clients to better understand their experience
• Prioritizing clients who are leaving/thinking about leaving to obtain feedback
• Developing alternative approaches to keep clients

Qualifications Include:

• Annual Company Retreat
• Strong experience utilizing multiple forms of communication, software and technology, required
• Exceptional written, verbal and phone skills
• Can-do attitude with a service-oriented approach
• Ability to work under pressure, organize and prioritize responsibilities
• Ability to work independently as well as in a team environment