Telecommute Client Service Liaison in Beverly Hills

Job is Expired

Location: California

Compensation: Salary

Staff Reviewed: Sun, Jun 20, 2021

Job Category: Legal

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A luxury footwear and accessories brand is in need of a Telecommute Client Service Liaison in Beverly Hills.

Candidates will be responsible for the following:

  • Managing inbound/outbound client communication (emails, phone calls, chat)
  • Supporting company/eCommerce in achieving all sales targets, operations goals, policies and procedures
  • Seeking to increase new client acquisition by leveraging various marketing tools such as social media platforms, digital outreach, referrals and networking

Required Skills:

  • Proficiency in Zendesk, Shopify and Liveperson
  • Knowledge of warehouse management systems
  • Ability to exceed clients’ expectations in addressing their needs and always put the customer first when resolving issues
  • Ability to stay connected with clients and make targeted recommends based on shopping history and preferences
  • Ability to ensure client service is always of the highest standards.

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