Job Summary
A managed healthcare and insurance company has an open position for a Telecommute Client Services Assistant Director.
Core Responsibilities of this position include:
- Providing leadership to a team of 6 Strategic Account Executives
- Establishing an effective relationship with clients to understand objectives, business drivers, and success measures
- Setting team direction to act as a client advocate when addressing and resolving client concerns
Position Requirements Include:
- Undergraduate degree or equivalent experience
- 5+ years of experience managing a client services team, preferrable in healthcare and/or healthcare tech
- 5+ years of experience with KPI's and managing the team's performance and outcomes
- 3+ years of experience with Microsoft Word, Excel, Power Point, and Outlook and other basic computer skills
- 3+ years of experience with enterprise customer strategic management
- 1+ year of experience project management
