Job Summary

A professional services provider has a current position open for a Telecommute Client Success Director.

Candidates will be responsible for the following:

• Ensuring delivery of contracted products/services to clients to ensure SLAs and KPIs are met
• Coordinating with appropriate teams for implementation and value touch points
• Handling renewals under 250k

Qualifications Include:

• Bachelor’s degree
• 8 or more years of sales/sales support/client service/account management role
• Proficient knowledge and acumen of products/solution sets across the enterprise
• Demonstrated organizational planning and project management skills as well as advance MS Office skills
• Ability to build and strengthen superior client relationship across all levels of leaders
• Strong written and verbal communication skills