Job Summary
A business mentoring firm is searching for a person to fill their position for a Telecommute Client Success Manager.
Core Responsibilities Include:
- Serving as the primary point of contact for all our US business clients
- Conducting ongoing needs assessment to determine evolving client requirements and expectations
- Contacting clients following sales to ensure ongoing customer satisfaction and be a great partner
Applicants must meet the following qualifications:
- Required to travel to client locations when needed
- Experience working in a mobile & remote environment with global intercultural teams
- 3 to 5 years experience n an Account Management, Customer Success, Sales Customer Support role
- Experience dealing with high-value customer accounts and projects
- Highly proficient in Microsoft Office/Google Docs Suite and web-based SaaS customer platforms
- Strong analytical and problem-solving skills
