Job Summary
A data and analytics company has an open position for a Telecommute Client Success Manager.
Must be able to:
- Drive Client Success Outcomes
- Achieve a renewal rate of >90% across named clients
- Serve as a Subject Matter Expert for company solutions
Applicants must meet the following qualifications:
- Occasional travel to client sites. Up to 25%
- 8+ years experience in leading client relationships and owning retention
- Strong background in life sciences commercialization, preferably market access or patient access domains
- Proven track record of managing a portfolio of client accounts
- Ability to orchestrate, lead and influence stakeholders to drive decisions collaboratively
