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Telecommute Client Support Analyst

Job is Expired
Location: New York, Washington
Compensation: To Be Discussed
Staff Reviewed: Wed, Mar 20, 2019
Job Category: Account Management, Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

An IT services provider needs applicants for an opening for a Telecommute Client Support Analyst.

Must be able to:

  • Strategize with Technical Project Managers and clients regarding eDiscovery project requirements
  • Educate clients on how to best achieve the needs they desire
  • Define technical solutions and design workflow to meet client's end goals

Qualifications Include:

  • 3+ years of technical eDiscovery experience in a law firm, corporation, or ediscovery service provider
  • 2+ years of experience with Nuix, eCapture, or Relativity
  • 1 year of experience desired working in a technical client-facing role
  • Additional experience in working with industry applications such as EnCase, FTK, Clearwell, Attenex, LAW, Concordance, Summation, or Ringtail
  • Advanced MS Access as well as SQL proficiency in order to support/troubleshoot proprietary automation solution
  • All other requirements necessary for this position

COMPLETE JOB DESCRIPTION

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