Job Summary
A healthcare technology company has an open position for a Telecommute Client Support HQM Generalist II.
Core Responsibilities Include:
- Responding and providing reactive and proactive software support
- Conducting research into software and infrastructure related issues
- Troubleshooting and assessing software platforms and multi-tier web applications
Position Requirements Include:
- This role balances numerous priorities across escalation channels, including in-person requests
- Bachelor's Degree (four-year college or technical school)
- 2 plus years of experience in Customer services, software related business or similar experience
- Work Equivalent Technical Documentation (1 yr )
- Software Troubleshooting (3 yr )
- Working experience in Microsoft SQL Server or other RDBMS (1 yr )