Job Summary

A health technology company is seeking a Telecommute Clinical Complaint Investigator.

Candidates will be responsible for the following:

• Accessing clinical risk of reported complaints using risk management tools
• Leading investigations and follow up activities for all adverse events reported
• Investigating and preparing responses to address Competent Authority inquiries and provide follow-up

Position Requirements Include:

• Experience with Complaint Handling Software, Databases, and Microsoft Office
• Excellent communication skills
• Ability to interpret Regulations, Corporate, Division and Department procedures
• Ability to translate quality and safety requirements into product specifications
• Working knowledge of quality systems and relationship to business
• Ability to effectively manage time