Job Summary
An IT services company is seeking a Telecommute Cloud and Infrastructure Services Leader.
Individual must be able to fulfill the following responsibilities:
- Monitoring service delivery performance against targets and customer service indicators
- Leading, guiding and developing direct reports on a day to day basis
- Acting as an escalation point for external/internal clients
Must meet the following requirements for consideration:
- Bachelor’s Degree or equivalent years of experience in IT
- At least 10+ years of experience in IT area with management experience
- Experience delivering outsourced services within SLA
- Business and Portfolio expertise
- ITILv3 awareness
