Job Summary
A software company has an open position for a Telecommute Cloud Migrations Manager in Austin.
Candidates will be responsible for the following:
- Researching and prioritizing inbound customers based on their license profile
- Conducting discovery with customers to assess and understand their use case
- Advising customers on how to plan/prepare for migrations
Must meet the following requirements for consideration:
- Strong experience working in a customer success role
- Technical aptitude with a focus on technical reasoning and bug identification
- Leading discussions with program managers and technical audiences
- Consistent track record of understanding customer roadblocks and derive insights from customer interactions
- Proven track record to build and improve policies and procedures
- Ability to collaborate efficiently in an environment with shifting priorities and dependencies
