Telecommute Cloud Technology Customer Success Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Tue, Apr 27, 2021

This job expires in: 20 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A software company has a current position open for a Telecommute Cloud Technology Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

  • Develop and execute success plans to ensure customer growth and product adoption
  • Execute retention plans during the customer lifecycle, leveraging metric analysis and upsells
  • Make and present Executive Business Reviews

Position Requirements Include:

  • Technical aptitude and expertise with cloud technology
  • Experience with Contact Center Technology services and software
  • Ability to work in a fast-paced startup environment and maintain composure and tact in high-pressure situations
  • Excellent written and verbal communication skills
  • Proven track record of strong internal and external relationships
  • Passion for providing services and experiences that exceed expectations

COMPLETE JOB DESCRIPTION

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